Privacy Policy

What this covers

This policy explains how Kris Facility Services Limited collects, uses, stores and discloses personal information through this website, in line with the Privacy Act 2020 (New Zealand). It applies to visitors to this site and to people who contact us or request a quote.

Information we collect

When you use the contact form, the quote request form, or email or call us directly, we collect the information you provide, which typically includes your name, company name, email address, phone number, site address and details of the work you are enquiring about. We do not ask for payment information through this website.

Once analytics tracking is connected to this site, we also collect standard website usage data such as pages visited and general location derived from IP address, through Google Analytics. This data does not identify you personally.

How we use it

We use the information you provide to respond to enquiries, prepare quotes, schedule and deliver services, and maintain records for contracts in place. We do not sell or rent your personal information to third parties, and we do not use it for marketing from a third party.

Who we share it with

We may share information with service providers who help us run this website and our business, such as our hosting provider, email provider and analytics provider, strictly to the extent needed for them to provide that service to us. We do not share your information with anyone else unless required by law.

How long we keep it

We keep enquiry and contract information for as long as it is needed to provide services and meet our legal and accounting obligations, and delete or anonymise it when it is no longer needed.

Your rights

Under the Privacy Act 2020, you have the right to ask what personal information we hold about you, to ask us to correct it, and to ask us to delete it where we are not required to keep it for legal or contractual reasons. To make a request, contact us using the details below.

Contact us about privacy

For any question about this policy or your personal information, email info@krisfacilityservices.co.nz or call 022 034 6495.